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Parcel labels & tracking

Labels in, tracking out

Packers compare rates and print a label without leaving Badger. The tracking fills itself in, and customers can follow their parcel to the door.

Labels

Labels without the copy and paste

Rates, then a label

Pick the box and weight, see rates with the cheapest first, and print on an office printer or a thermal label printer.

Your carrier account

Connect ShipStation (Royal Mail, Evri, DPD and others), Sendcloud or Royal Mail Click and Drop. Try it all with test labels first.

Book the courier

Book a collection for the day's parcels from the same screen, with ShipStation.

Return labels

Approve a return and the customer is emailed a prepaid label, with your return instructions.

Never pay twice

A double click can't buy two labels, and a label you haven't used can be cancelled.

Wherever packing happens

In the fulfilment portal, from the Badger POS app (in pilot), or by your AI assistant.

Tracking

"Where's my parcel?" answered before it's asked

Once a label is bought, Badger follows the parcel, and everyone sees the same story.

A timeline on the customer's order page, with a link to the carrier

Emails when it's out for delivery or delivered, if you want them, and when something goes wrong

Staff see the latest scan on the order and in the fulfilment portal

Failed deliveries and parcels on their way back are flagged to you

The order is marked delivered when every parcel has arrived

Parcel labels and tracking come with every plan and are optional. Labels are for parcels within the UK; you pay your carrier as usual.

Explore

More on stores & fulfilment

Stores & store pages

A page for every store, a store locator, holiday hours, and closing a store for the afternoon in a couple of taps.

Click & collect

Free collection from your shop, or from whichever of your stores has the stock, with a collection code and kerbside arrival.

Stock across locations

Stock at every warehouse and store, each order sent from where the stock is, and stores that pack web orders.

Delivery dates

"Arrives Tuesday" at checkout, worked out from your cut-offs, couriers and closed days, with late orders flagged.

Fulfilment partners

Partners and store teams pack their own orders from a portal on their phone.